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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Can't Install AC16 Hotfix 3

drh64
Contributor
Can someone help me with this problem???
2 REPLIES 2
Dwight
Newcomer
can't see your image.
Dwight Atkinson
Jeff Kogut
Booster
2 of 3 users in our office encountered this problem.

Here's the fix we finally figured out after we realized one user still had Java 6 on his computer:

1. Uninstall Java 7 (in Control Panel, Programs and Features)
2. Install Java 6 (we used this one http://www.oldapps.com/java.php?old_java=8346)
3. Install AC16 hotfix
4. Install Java 7 http://java.com/en/
AC19-23 | Win10 Pro | i7-8700K | Quadro P600 | 500gb 960 EVO M2 | Dual 28" 4k Samsung U28E590