Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Can't Launch Archicad 14

Anonymous
Not applicable
I downloaded the trial version of Archicad 14, but when I try to open it, it freezes. I saw the FAQ about this and video cards but I'm not very technical and don't know how to use the info. Can someone help me please?
9 REPLIES 9
Anonymous
Not applicable
ptp,

Please list your hardware, memory, OS, 64bit, etc. This info will be necessary before you can get the best responses possible.
Snap
Anonymous
Not applicable
HP Notebook, Windows 7, 64 bit, 167 gb free. Does that help?
Laszlo Nagy
Community Admin
Community Admin
Does the installer do this or it is that ArchiCAD installs correctly then it freezes when you try to run it?
Is there any error message displayed?
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac28
Anonymous
Not applicable
1) To find your computers graphics info: Go to the HP website type your HP laptop name and number, "HP-G72" or such, into the search box. Look up the specified graphics accelarator card or built in chip (more likely). Then look up on graphic manuf web site for the spec of your chip. What you are looking for is support of OpenGL 2. You may have to really hunt this info down. IF your graphic chip does not support OpenGL 2 or higher, that might be the problem.

2) Where does it freeze? Before splash screen? Upon request to open a file? Once file is open? During a command?

3) Did you accept all default file locations, etc., when installing? Did you make sure no other programs were running prior to and during installation?

4) Have you tried uninstalling then reinstalling?

5) Did you really mean notebook, not laptop? How much RAM memory? What CPU? You quoted your free hard disk space not RAM.

Snap
Anonymous
Not applicable
Thanks so much! I uninstalled a bunch of useless stuff and got it going. DUH! I appreciate all the input.
Anonymous
Not applicable
Hallo,
I've same problem on my homepc. When I started the program and a few seconds later -> not responding !?

Sys.info :
CPU - 2xE5335
MB - SM X7DAE
RAM - 4x4GB FB-DIMM ECC Reg
Video - Quadro FX1400 128MB SM3.0 OpenGL2.1
HDD - WD300Raptop
Anonymous
Not applicable
I am having the same problem. I've downloaded and installed Archicad 14 Educational version for Mac, and when i try to launch the program i simply get a message saying it has quit unexpectedly. I have tried uninstalling and reinstalling several times to no avail. If anyone has any suggestions i would be most grateful. I am using a macbook pro unibody with OSX Leopard.

Here is the apple problem report:


Process: ArchiCAD [577]
Path: /Applications/Graphisoft/ArchiCAD 14/ArchiCAD 14.app/Contents/MacOS/ArchiCAD
Identifier: com.graphisoft.ArchiCAD
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [98]

Interval Since Last Report: 1294 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 1

Date/Time: 2010-09-02 22:44:42.962 +0100
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: D6174916-108E-4361-8E63-0D96DBCDE539

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @executable_path/_GSSupport/UC.framework/Versions/A/UC
Referenced from: /Applications/Graphisoft/ArchiCAD 14/ArchiCAD 14.app/Contents/MacOS/ArchiCAD
Reason: image not found
Anonymous
Not applicable
16,

1) double check that you meet the recommended hardware requirements.
Although 2Gb is the min., I can't see running on less that 4Gb RAM.
2) down load the program again, "clean copy" and all that.
3) defragment hard disk (not sure of the Apple term for this one).
4) reinstall
5) pray for the light of reason, then let loose...

Snap

PS.
I can't tell, are you using a Power PC?
It was discontinued by Apple and so GS dropped it too.
Look at this Wiki.
Anonymous
Not applicable
snapcrackle wrote:
16,
.....................
5) pray for the light of reason, then let loose...
Snap
That's how I manage to get going at work everyday:-)