License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
Installation & update
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Conflict AC24 and antivirus software

Anonymous
Not applicable
It seems my ac24 is in conflict with my virus protection software.
When the software is installed ac24 hardly moves at all and I have to delete the virus protection software for ac24 to function. I have given all access the ac24 wants when installing and added some eight site adresses of graphisoft but it does not work. Any ideas on what I can do, apart from deleting the virus protection software?
1 REPLY 1
Laszlo Nagy
Community Admin
Community Admin
This is usually handled by adding Archicad folders to the exception list in the antivirus software so it does not scan the contents of these folders. That usually handles the Archicad slowness issue.
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2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27