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Crash switching from 2D to 3D - Bloquer en 3 D

Anonymous
Not applicable
[From moderator - English is the official, and only allowed, language on this forum.

Google Translate:
when I switch construction from 2 D to 3 D the software crashes.
I can't do anything anymore. I have to do (ctrl + alt + del) to
close the program.
What should I do?]

Bonjour,
lorsque je passe la construction de 2 D à 3 D le logiciel bloque.
Je ne peux plus rien faire.je suis obligé de faire (ctrl+alt+suppr) pour
fermer le programme.
Que dois faire ?
Merci
1 ACCEPTED SOLUTION
9 REPLIES 9
Karl Ottenstein
Moderator
Here is a thread about the opposite problem - crashing when switching from 3D to 2D:

https://archicad-talk.graphisoft.com/viewtopic.php?f=13&t=70298
One of the forum moderators
AC 27 USA and earlier   •   macOS Ventura 13.6.3, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
Solution
Barry Kelly
Moderator
Set your 3D Style to one of the Vectorial engine styles (top of list) rather than an OpenGL one.
Then see if you can open a 3D window.

I am wondering if there is a problem with your OpenGL.
Are you video drivers up to date?
What is your video card (and other machine) specs and operating system?


Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Hi Michel,

Thank you for the question and I am very sorry for the issue!

If I understand you correctly, when you switch from 2D to 3D, the program freezes, and the only thing you can do is open Task Manager to kill ARCHICAD.exe process, it is correct?

There could be many reason why such behavior happens. To investigate further, I would like to ask for the file you are working on for further investigation. Please let me know if you need a secure place to upload the file.

Looking forward to hearing from you!

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT

Anonymous
Not applicable
Bonjour,
En effet je suis obligé d'ouvrir le gestionnaire fin de tache pour fermer Archicad.
Je travaille avec un fichier d'archicad.
j' ouvre le programme Archicad et je lance nouveau projet.
Bien cordialement
MICHEL
Anonymous
Not applicable
pour info !a 3D fonctionne correctement avec Archicad19.
A fonctionné au début avec Archicad 23 et maintenant ne veux plus fonctionner malgrès plusieurs essais.
Cordialement
Michel
Barry Kelly
Moderator
MICHEL wrote:
Bonjour,
En effet je suis obligé d'ouvrir le gestionnaire fin de tache pour fermer Archicad.
Je travaille avec un fichier d'archicad.
j' ouvre le programme Archicad et je lance nouveau projet.
Bien cordialement
MICHEL
Hello,
Indeed I have to open the end of task manager to close Archicad.
I am working with an archicad file.
I open the Archicad program and I launch a new project.
Best regards
MICHEL

Michel,
As Karl mentioned this is an English only forum, so please, if you can't converse in English, use a translator.
As moderators, it is not something we can do for all posters, so it is your responsibility to post in English.


Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Barry Kelly
Moderator
MICHEL wrote:
pour info !a 3D fonctionne correctement avec Archicad19.
A fonctionné au début avec Archicad 23 et maintenant ne veux plus fonctionner malgrès plusieurs essais.
Cordialement
Michel
for info! a 3D works correctly with Archicad19.
Worked initially with Archicad 23 and now does not want to work despite several tries.
cordially
Michael

Version 23 requires a different version of OpenGL to version 19.

https://archicad-talk.graphisoft.com/viewtopic.php?f=13&t=70448&p=314920&hilit=OpenGL#p316456

Check that you have a suitable video card and that the drivers are up to date.

Barry.
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Anonymous
Not applicable
Bonjour,
En effet jai mis à jour ma carte graphique est la 3 D fonctionne correctement.
Merci pour votre conseil.
MICHEL
Barry Kelly
Moderator
MICHEL wrote:
Bonjour,
En effet jai mis à jour ma carte graphique est la 3 D fonctionne correctement.
Merci pour votre conseil.
MICHEL
And the translation is...

Hello,
Indeed I updated my graphics card is the 3 D works correctly.
Thank you for your advice.
MICHEL
One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

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