Crash switching from 2D to 3D - Bloquer en 3 D
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2020-10-11 04:07 PM
Google Translate:
when I switch construction from 2 D to 3 D the software crashes.
I can't do anything anymore. I have to do (ctrl + alt + del) to
close the program.
What should I do?]
Bonjour,
lorsque je passe la construction de 2 D à 3 D le logiciel bloque.
Je ne peux plus rien faire.je suis obligé de faire (ctrl+alt+suppr) pour
fermer le programme.
Que dois faire ?
Merci
Solved! Go to Solution.
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2020-10-12 04:34 AM
Then see if you can open a 3D window.
I am wondering if there is a problem with your OpenGL.
Are you video drivers up to date?
What is your video card (and other machine) specs and operating system?
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
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2020-10-11 05:34 PM
AC 28 USA and earlier • macOS Sequoia 15.2, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB
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2020-10-12 04:34 AM
Then see if you can open a 3D window.
I am wondering if there is a problem with your OpenGL.
Are you video drivers up to date?
What is your video card (and other machine) specs and operating system?
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
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2020-10-12 03:40 PM
Thank you for the question and I am very sorry for the issue!
If I understand you correctly, when you switch from 2D to 3D, the program freezes, and the only thing you can do is open Task Manager to kill ARCHICAD.exe process, it is correct?
There could be many reason why such behavior happens. To investigate further, I would like to ask for the file you are working on for further investigation. Please let me know if you need a secure place to upload the file.
Looking forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
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2020-10-12 09:07 PM
En effet je suis obligé d'ouvrir le gestionnaire fin de tache pour fermer Archicad.
Je travaille avec un fichier d'archicad.
j' ouvre le programme Archicad et je lance nouveau projet.
Bien cordialement
MICHEL
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2020-10-12 09:13 PM
A fonctionné au début avec Archicad 23 et maintenant ne veux plus fonctionner malgrès plusieurs essais.
Cordialement
Michel
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2020-10-13 03:26 AM
MICHEL wrote:
Bonjour,
En effet je suis obligé d'ouvrir le gestionnaire fin de tache pour fermer Archicad.
Je travaille avec un fichier d'archicad.
j' ouvre le programme Archicad et je lance nouveau projet.
Bien cordialement
MICHEL
Hello,
Indeed I have to open the end of task manager to close Archicad.
I am working with an archicad file.
I open the Archicad program and I launch a new project.
Best regards
MICHEL
Michel,
As Karl mentioned this is an English only forum, so please, if you can't converse in English, use a translator.
As moderators, it is not something we can do for all posters, so it is your responsibility to post in English.
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
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2020-10-13 03:32 AM
MICHEL wrote:
pour info !a 3D fonctionne correctement avec Archicad19.
A fonctionné au début avec Archicad 23 et maintenant ne veux plus fonctionner malgrès plusieurs essais.
Cordialement
Michel
for info! a 3D works correctly with Archicad19.
Worked initially with Archicad 23 and now does not want to work despite several tries.
cordially
Michael
Version 23 requires a different version of OpenGL to version 19.
Check that you have a suitable video card and that the drivers are up to date.
Barry.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
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2020-10-14 10:08 PM
En effet jai mis à jour ma carte graphique est la 3 D fonctionne correctement.
Merci pour votre conseil.
MICHEL
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2020-10-15 03:37 AM
MICHEL wrote:And the translation is...
Bonjour,
En effet jai mis à jour ma carte graphique est la 3 D fonctionne correctement.
Merci pour votre conseil.
MICHEL
Hello,
Indeed I updated my graphics card is the 3 D works correctly.
Thank you for your advice.
MICHEL
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11