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License Delivery maintenance is expected to occur on Saturday, November 30, between 8 AM and 11 AM CET. This may cause a short 3-hours outage in which license-related tasks: license key upload, download, update, SSA validation, access to the license pool and Graphisoft ID authentication may not function properly. We apologize for any inconvenience.
Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Customer number

Anonymous
Not applicable

‎2018-10-18 09:59 PM - last edited on ‎2024-02-27 01:38 PM by Graphisoft

‎2018-10-18 09:59 PM
Quick question: Where do I find my costumer number which I have to provide when sending a direct request?

Thank you in advance.
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Eduardo Rolon
Moderator

‎2018-10-18 10:48 PM

‎2018-10-18 10:48 PM
Should be in your invoice or SSA email
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator
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Anonymous
Not applicable

‎2018-10-18 11:01 PM

‎2018-10-18 11:01 PM
Thank you for your answer.

I haven't bought anything yet though, I only used the Demo Version. Is it still possible for me to get help via a direct message to the support?
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Eduardo Rolon
Moderator

‎2018-10-18 11:04 PM

‎2018-10-18 11:04 PM
They should or you can try to find the rep for your area and ask him.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator
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