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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Dimensions jumping in plan

Yvonne
Advocate
Dimensions on plan went crazy when we went to publish the drawing. The numbers appeared onto of each other and the dimensions jumped. Refreshing and restarting the file didn't do anything.
AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
6 REPLIES 6
Hello Yvonne,

It true that it is strange !
What is your OS, your Archicad version, your hardware ?
Where do you see this kind of mistake ? (into a special view, all views)
What are your view parameters ?
Did you try to change your dimension parameters ?
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 27 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2017 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin
Yvonne
Advocate
Hi Christophe,

We're running on windows 10/ intel core i9 /32GB ram 64 /bit operating system - archicad 23
This is the first time it's happened and only on this plan view. I don't think it's a view parameter issue as we didn't change anything. It was only when we went to publish it to pdf - thinking it's a glitch.
We rolled back to a back up and it's fine...
AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
Yvonne,

OK thanks about theses precisions.
Did you print a pdf or publish a pdf ?
It means 2 different results sometimes.
If you print a pdf windows made it.
If you publish a pdf archicad made it.
Then you will know which is wrong.

Have a great day !
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 27 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2017 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin
Yvonne
Advocate
We published the pdf
AC26 | Win11 | 64 bit | 32Gb RAM | Intel i9-9900K @ 3.60GHz
Hello Yvonne,

Are you able to share your PLN to help you ?
Christophe - FRANCE
Archicad Designer and Teacher
Archicad 15 to 27 FRA FULL

OS 11.6 Big Sur - MacBook Pro 2017 - 16Go RAM
"Quality is never an accident ; it's always the result of an intelligent effort" John Ruskin
Minh Nguyen
Graphisoft Alumni
Graphisoft Alumni
Dear Yvonne,

Thank you very much for your report!

I'm wondering if the problem is solved yet? How did you fix the issue?

Best regards,
Minh

Minh Nguyen
Technical Support Engineer
GRAPHISOFT