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Installation & update
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Graphics Driver Error

Anonymous
Not applicable
Good morning

I am using Archicad 20 and receive the following error message, at what seem to be random intervals.

Grpahics Card Error

I have removed and previous drivers using the AMD util. and I have also installed the latest graphics driver. Archicad has also been updated.

Another user has started to have the exact same issue.

I can send on the bug reports.

Any help/suggestions would be greatly appreciated.
3 REPLIES 3
Laszlo Nagy
Community Admin
Community Admin
I will report this GRAPHISOFT. It seems from the error message that the CineRender module experiences the crash, not the core ARCHICAD program.
Curious. In any case, they will know what to do about it.
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27
Anonymous
Not applicable
laszlonagy wrote:
I will report this GRAPHISOFT. It seems from the error message that the CineRender module experiences the crash, not the core ARCHICAD program.
Curious. In any case, they will know what to do about it.
Hi Laszlo

Thank you for sending on the details. Did you hear anything back from GRAPHISOFT? I have had no contact from them myself.
Laszlo Nagy
Community Admin
Community Admin
Me neither, but to tell you the truth I don't usually get or expect a response either.
In any case, the best thing you can do is make sure to always have the latest patch installed because they always contain many bug fixes. For example, the latest AC20 patch came out just recently:

http://www.graphisoft.com/downloads/archicad/updates/AC20/AC20-4020to5011-ReleaseNotes.html
Loving Archicad since 1995 - Find Archicad Tips at x.com/laszlonagy
AMD Ryzen9 5900X CPU, 64 GB RAM 3600 MHz, Nvidia GTX 1060 6GB, 500 GB NVMe SSD
2x28" (2560x1440), Windows 10 PRO ENG, Ac20-Ac27