Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Hitting Backspace button to delete text in a note crashes the program

KDEE
Participant

It started in 24 but now is happening in 25 but when I use the backspace on a note to change the text the program crashes immediately. Is there a way to fix this? We can not keep working this way.

3 REPLIES 3
Barry Kelly
Moderator

I edited your post title as it read "Hitting Delete button to backspace text ..."

 

It is probably a good idea to mention the operating system you are using and maybe the machine specification, so others with a similar setup can check.

I personally have not had any issues (Windows).

 

Have you reported this to your local support.

Take note of the bug crash number and ask them to investigate it.

If there is an issue they can't solve, then they will escalate it to Graphisoft HQ.

 

Barry.

 

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Thank you for your response.

 

Operating system / Machine : macOS Sonoma 14.3

Processor :3.8 GHz 8-Core Intel Core i7

Graphics : AMD Radeon Pro 5500 CT 8 GB

Memory : 72 GB 2133 MHz DDR4

 

I have had this issue before with older operating systems. It always seems to happen after a file has been worked in for a while and only when it is a teamwork file. I have reported this to our local support but have not heard back yet.

Aaron Bourgoin
Virtuoso

Sonoma Issue: until the bug fix is released, do not use the CAP LOCK key.

Think Like a Spec Writer
AC4.55 through 27 / USA AC27-6000 USA
Rhino 8 Mac
MacOS 14.6.1