Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Hot fix 4010

Anonymous
Not applicable
My system confirms I'm running 64 bit windows.
However the hot fix says application can't run because it's not a valid 32 but application.
6 REPLIES 6
Anonymous
Not applicable
However.....When I try to run Hot Fix.
I get the following message.
First time this has happened.
What did I miss?
Eduardo Rolon
Moderator
Try redownloading the file. There have been a lot of download errors recently from GS.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Anonymous
Not applicable
Thanks for the reply ejrolon.
That's a least somewhat comforting....
However tried that 4 times and to different directories as one time it told me to try that.
However, now I'll keep trying.
Eduardo Rolon
Moderator
Verify the file size of the download and compare it to the size indicated in GS page to verify that is the problem. I have had to try more than 4times when this affected Mac users, which was fixed, instead of Win64. If nothing else works try using a download manager.

If it is downloading completely then the next likely culprit is the java installation, do a search I think somebody had this problem recently.
Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Anonymous
Not applicable
For 16 Hot Fix 5, ironically, the fifth download was a success.
Thanks again ejrolon.
lec
vistasp
Advisor
ejrolon wrote:
Try redownloading the file. There have been a lot of download errors recently from GS.
I can second that. My hotfix for 16 failed a couple of times until I used a download manager. Most browser have some level of download management but they're not robust enough to handle all eventualities.
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