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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Hotfix 3477

Anonymous
Not applicable
We have a Win7 Ultimate (64 bit) workstation that works just fine with all versions of AC up to this hotfix.
Upon install AC will not run.
Ideas anyone? GS suggestions have not helped...as yet...so in desperation we turn to the users!
8 REPLIES 8
Anonymous
Not applicable
Thank you Graphisoft - problem solved.
Apparently Windows Indexing was switched on on that PC and it was interrupting the installation. Thought it worth noting for anyone else experiencing such issues.
Anonymous
Not applicable
Rob,

Glad to hear that you got the problem solved.

Wayne
Anonymous
Not applicable
Any seen an error like the one below? It keeps appearing on the two worstations that are currently running AC14. Both workstations have Hotfix 3477 running as does the BIM server.

The funny thing is that AC opens normally and we are able to work on the Teamwork project as normal.
Erika Epstein
Booster
Did you remember to open up each module in the new build?
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"
Anonymous
Not applicable
Yes, the Hotfix has been loaded on the BIM server & each of the PC's working on the TeamWork Project. Is there anything else I've forgotten to do?
Erika Epstein
Booster
Erika wrote:
Did you remember to open up each module in the new build?
IF the modules have not been opened in the new build, the pln files which are open in the new build can't see them.
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"
Anonymous
Not applicable
Please forgive my ignorance but what do you mean by "the modules"?
Erika Epstein
Booster
The reference to the modules could refer to the BIM server or the BIM server Manager which also need to be updated by the hotfix. Run the hotfix again to rectify this.

Alternatively I originally thought it referred to modules as in .mod files that you might be using in your projects. They have to be opened in the updated AC before the main file can recognize them.

HTH
Erika
Architect, Consultant
MacBook Pro Retina, 15-inch Yosemite 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
Mac OSX 10.11.1
AC5-18
Onuma System

"Implementing Successful Building Information Modeling"