I Can´t login

[Lorin Capelletti]

Hey, so I haven´t seen this problem here before but if I try to login in myarchicad it lets me login as it should but then it loads up into the homepage wihtout me beeing logged in at all ... 

there are no error codes or messages that say that any error occured so I am very confused. I am using ArchiCad for my Univerity almost 3 Years now and can not get a new licence because of this bug. Anybody had the same situation yet ?

Thanks for your help. 

Operating system used: Mac Intel-based Monterey 12.6.6

[Eduardo Rolon]

Looks like you are using a VPN, try with it off.

[Lorin Capelletti]

Thanks for the tip but I am not using a VPN ... 

[Eduardo Rolon]

Try using another browser or connect using the browser in your phone to see if there is an issue.

[Eduardo Rolon]

Looks like they might be updating the EDU system and that might be the issue.

See here:

https://community.graphisoft.com/t5/Licensing/Free-trial-of-Archicad/ta-p/596179

[Joe Logiudice]

Dear Lorin, 

We recommend the following steps to resolve the issue:
 
1. Update your browser to the latest version.
2. Clear all-time cookies and cache in your browser.
3. Try accessing the site in private or incognito browsing mode.
4. Alternatively, you can try using a different browser.
 
If the above solutions don't work, we suggest uninstalling your current browser and then reinstalling it.
 

[Lorin Capelletti]

This worked thanks !! So dont use opera to login 😄 with Safari it worked just fine.