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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Licence won't download to a replacement Mac

DGSketcher
Legend

‎2019-06-12 06:51 PM - last edited on ‎2024-01-31 02:04 PM by Graphisoft

‎2019-06-12 06:51 PM
I just got a replacement Mac. I am a solo user. The key has been uploaded to the "pool". I can download it back onto the old Mac but not the new one. I used Time Machine to migrate everything apps, files, network settings etc. I have since then tried reinstalling licence manager and AC22 without any joy. Any suggestions?
Apple iMac Intel i9 / macOS Sonoma / AC27UKI (most recent builds.. if they work)
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DGSketcher
Legend

‎2019-06-12 10:21 PM

‎2019-06-12 10:21 PM
Managed to solve this by installing the latest Codemeter driver and allowing the Kernel extension as indicated in this post... https://archicad-talk.graphisoft.com/viewtopic.php?p=287571#p287571

A reinstall of AC22 or the Licence Manage probably wasn't necessary.

If the "Allow" extension option is not visible in the privacy & security settings you need to reboot.
Apple iMac Intel i9 / macOS Sonoma / AC27UKI (most recent builds.. if they work)
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