Need help!

[Oleg2]

Everything used to work, but when the lights were turned off when the program was turned on She began to give an error

Help please

[Barry Kelly]

Could you please translate what that error message says?

Barry.

[Oleg2]

Everything used to work

But when the lights went out

Now it doesn’t work

And makes this mistake

 

[Barry Kelly]

Yes, I understand a power outage might have caused the problem, but what does the error message say.
I have no way to translate it as it is an image and not text that I can copy and paste into a translator.

Is it something about corrupt preference files?

Barry.

[Lingwisyer]

Google:

Error opening cache file.

Error opening file: C\Users\...

[Barry Kelly]

I should have read the entire path of the error message and then I could see that it is to do with 'TWDataOption.xml'.

I would try just finding and deleting that file.

Hopefully it will just be re-created when Archicad is started again.

Otherwise maybe it will require a re-install of Archicad choosing the re-pair option.

Barry.

[Youn]

Hi, 

no need to reinstall. you just have to delete this problematic file then restart the program

Said Y.

Archicad INT BIM Manager