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Installation & update
About program installation and update, hardware, operating systems, setup, etc.

Video card - DirectX 11 problem

crespo
Participant

what i need to do if this pops up (it's italian, translate it)

Screenshot (376).png

4 REPLIES 4
Jp1138
Advisor

Can you show us the next screen of DxDiag where the graphic card details are shown?

 

It could be that your graphic card doesn´t support the minimal requirements for archicad or simply that your drivers are out of date.

 

You should use a more descriptive subject, by the way, this one is to generic.

 

 

ARCHICAD 28 SPA
Windows 10
Barry Kelly
Moderator

You seem to have a video card installed that is compatible.

But you are probably running Archicad using the built-in video card on your mother board.

 

In the system settings > Display > Graphics, you need to set the Archicad program to run in 'High performance' mode so it uses the dedicated graphics card.

 

BarryKelly_0-1751446844208.png

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

still not working even though i changed that setting, the pop-up still pops up .

Thanks a lot though

I cannot find that exact Vivobook model... Are you able to provide the GPU infomation as Jp asked? You can also find it on the display page of your System Information.

 

Start => System Information => Components => Display

 

Ling.

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