BIM Coordinator Program (INT) April 22, 2024

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Installation & update
About program installation and update, hardware, operating systems, setup, etc.
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can't repair installed AC27

heathldesign
Expert

i just tried to repair my installation of AC27, but when i start the installer i get a mesg that says "Archicad 27 cannot be installed into folders that contain other data. select an empty folder or create a new one." this is a first for me. 


Operating system used: Mac Apple Silicon Ventura 13.6.3

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA
1 ACCEPTED SOLUTION

Accepted Solutions
Solution

thanks everyone. user error. my installation is USA and i tried to repair with INT. Duh.

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA

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11 REPLIES 11
Eduardo Rolon
Moderator

Seen something like this when you have installed extra Add-Ons like Enscape, Twinmotion, etc

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

not in this case, no add ons at all.

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA
Eduardo Rolon
Moderator

Weird. looks like you will need to trash the folder.

The other time I have seen this message is when you install AC into a folder and then change the name after installation finishes but that was in older versions IIRC.

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

nope. i've had to create a service ticket. we'll see what they say.

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA

why not just cut to the chase and do an uninstall / reinstall. that way you aren't worrying about all the under-the-hood stuff.

Think Like a Spec Writer
AC4.55 through 27 / USA AC27-4060 USA
Rhino 8 Mac
MacOS 14.2.1

that may be the fastest solution, i just hate going through the setup all over again if i don't need to. it may also be nice to know why it's misbehaving incase it's a symptom of something else.

 

MAC Studio 2022 M1 Max, 32 GB RAM, 10 cores, AC26 5003 Apple Silicon USA

you'll never get the feedback as to what exactly is happening. 

Think Like a Spec Writer
AC4.55 through 27 / USA AC27-4060 USA
Rhino 8 Mac
MacOS 14.2.1

@heathldesign wrote:

that may be the fastest solution, i just hate going through the setup all over again if i don't need to.


Even if you 'repair' it, you will still need to reset your Work Environment, DXF/DWG translators, IFC translators.

A repair just saves you the process of un-installing.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
Dell XPS- i7-6700 @ 3.4Ghz, 16GB ram, GeForce GTX 960 (2GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Istvan Lengyel
Graphisoft
Graphisoft

Hi,

The "Archicad 27 cannot be installed into folders that contain other data. select an empty folder or create a new one." message comes at the "New" installation, not in "Repair" mode.

At the end of a "New" installation, the installer saves "the installation information" (for example what what the selected folder for Archicad).

The Installer start in "Repair" mode only if the this "installation information" exists and the original Archicad folder exists and it is not empty.

In a comment above there is written, if the original Archicad folder is renamed, the installer cannot find it, so it start as a "New" installation, not in "Repair" mode.

Or if the "installation information" was deleted, the situation is the same, the installer starts as a "New" installation.

And the "New" installation accepts not existing or empty folder.

Setup info provided by author

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