2010-01-0311:58 PM - last edited on 2024-04-2610:07 AM by Aruzhan Ilaikova
2010-01-0311:58 PM
I am tying to install the latest update on V13 but when downloading I am only given the option to 'save' the file - no option to 'run'- windows does not recognise the pf extension.What is the best procedure to update
I'm not quite sure what has happened to your download, but it should be a file ending in ".exe". Try downloading again, and save the file to your desktop before trying to install it.
I assumed GS had made some changes for V13 updatng as I have never had any problems updating previously. I'll download the hotfix again and hopefully all will run OK