archicad 14- trouble with libraries

[Anonymous]

hey i have just recently updated to archicad 14 on my intel mac. however, when i go to use the window, door, or object tool there is nothing loaded. does someone know what i should do?

[Graham Whipple]

After deleting anything that seemed obviously to be part of an AC14 library in my local user/graphisoft/TW Data folder I do seem to be up and running again in the AC14 TW2 file.
I hope GS can figure out what may be causing this issue. I dread the thought of dealing with this again.

[ztaskai]

Hi all,

Sorry for the hassle. We're definitely gonna look into it. Based on what you wrote, I don't know what this could be...

Best regards,

[kpaczari]

This seems to be a bug in the handling of this file: TW Data\L-2\LibraryCacheFolderWrapper_v2.xml

When deleting libraries using the Local Data Manager, this file is not updated.
Eventually resulting in empty or missing library parts in the local library cache which causes doors/windows/objects... being unavailable.

This is fixed in AC14 3202. Hotfix 1 will contain it. Until then make sure not to use the Local Data Manager for deleting libraries. (Just delete the whole TW Data\L-2 folder)

Krisztián Paczári
ArchiCAD Development - GDL Team

[Tom Krowka]

Am having the same problem with a solo project from a V12 project that I migrated. How can I get the doors and windows back.

Also, I had a project specific library that had parts that I had created, as well as stairs, texture maps, etc. Am having a hard time figuring out how to get that library back into the project. In V12- I simply loaded the library via the lib. manager. Can't do it in this version.....it appears I have to load one piece at a time.....or am I missing something Am having a hard time figuring out how to get that library back into the project.

[kpaczari]

Tom wrote:
How can I get the doors and windows back.

Try deleting the c:\users\username\Graphisoft\TW Data folder, then all library parts will be downloaded again to this cache from the server.

[matthewjj]

Same problem we had but in AC 13. I had hoped this would be resolved but I guess not. The link has a screenshot of the folder and what we deleted.

http://archicad-talk.graphisoft.com/viewtopic.php?t=32998

[kevin b]

So we are having the issue again. I had received a call from Graphisoft Support indicating specifically that I should use the Local Data Manager to delete multiple copies of any libraries. Now I read here I shouldn't use Local Data Manager. Very confused and still not sure what I should delete or not and which way to delete it.

[kevin b]

This is also impacting solo projects which are using the BIM Server Libraries.

And I tried deleting the L-2 folder. Then in the library manager reload all the libraries and still nothing is there.

When looking back again at the TW Data folder the L-2 Folder is back and it contains and LIBC folder and the LibraryCacheFolderWrapper_v2.xml file. Inside the LIBC folder are 3 folders LIBR, LIBR_0 and LIBR_1 which I assume is one for each of the libraries that I tried to reload. But each of those folders is completely empty.

[kevin b]

kpaczari wrote:

This is fixed in AC14 3202. Hotfix 1 will contain it. Until then make sure not to use the Local Data Manager for deleting libraries. (Just delete the whole TW Data\L-2 folder)

Krisztián Paczári
ArchiCAD Development - GDL Team

Any idea when this Hotfix will be issued? This is a big problem, holding up office wide implementation because there's no way I'm telling Joe Average User to go in and start deleting TW Data files, and it's doing it fairly regularly on our test project, so if I had to go around and take care of this for the whole office everytime it cropped up would be a major time burden.

[Anonymous]

Morning All

I had similar troubles with the L-2 folder, which I deleted and the file seems to work fine again - however it seems that it is only a temporary solution as I have to sporadically delete the TW Data folder when the project file loads again without the libraries.

Furthermore, I seem to have another problem when working with teamwork files where more than one team member is working on it and I'm not sure this is a library/TW Data related problem too.

Each time I try and load the local copy of my project file I get a window that asks me to reload from the autosaved file.

Then obviously I have to reload from Autosave and then I get a window that says the local copy and the server copy are no longer synchronised.

And this happens each time I load the local copy. I have tried re-sharing the project file, I have tried re-saving it under another name and then re-sharing again. I have tried everything I can think of - it seems that it is only my machine that seems to have the problem out of the two users - but we've checked the network connections, BIM connections and everything seems fine from that side too.

Anybody have any ideas?