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2023-10-05 10:15 PM - edited 2023-10-05 10:47 PM
I have been surprised by the following message when trying to download the additional surface catalog for SSA users:
There should be a premium account to buy again, and I haven't yet understood why:
Solved! Go to Solution.
2023-10-06 03:24 AM
I just tried something that worked.
I went into 26 and went to download the 26 additional surface catalogue.
That opened the website for the download.
I then changed the URL from 26 to 27 and I could download it.
Barry.
2023-10-06 03:13 AM
That is interesting.
I too have an active SSA and can not download the additional surface catalogue.
I will report this to GS.
Barry.
2023-10-06 03:24 AM
I just tried something that worked.
I went into 26 and went to download the 26 additional surface catalogue.
That opened the website for the download.
I then changed the URL from 26 to 27 and I could download it.
Barry.
2023-10-06 10:07 AM
Doesn't work here either, so it's not a localized problem.
Is there something new in the 27 catalog, Barry?
2023-10-06 10:35 AM
@runxel wrote:
Is there something new in the 27 catalog, Barry?
I haven't actually looked at it yet.
There doesn't seem to be as the LCF is exactly the same size as it was for 26.
Barry.
2023-10-06 11:22 AM
works but you need to replace the build number also.
2023-10-06 02:08 PM
Their size is different for the U.S. version.
2023-10-13 04:53 PM
Still getting the message "Not SSA Member"
Mac Studio M4 Max 64GB ram, OS X 10.XX latest
another Moderator
2023-11-13 07:23 PM
Official method for downloading Additional Surface Catalogue:
2023-11-14 02:45 AM
I just tried downloading it again and it is working now.
Barry.