We value your input!
Please participate in Archicad 28 Home Screen and Tooltips/Quick Tutorials survey

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Archicad (EDU) crashes on MacBook Pro

Tanyabishko
Participant

Hello, I have an Archicad for education. Everything worked perfectly, but the program has been crashing for six months. MacBook Pro 2022. I click, but the cursor does not respond. I have to press at random 🤯

6 REPLIES 6
mthd
Ace

Hi @Tanyabishko, you may have to contact your local distributor of Archicad for help first.

AC8.1 - AC28 ARM AUS + CI Tools
Apple Mac Studio M1 Max Chip 10C CPU
24C GPU 7.8TF 32GB RAM OS Sequoia
Rubia Torres
Graphisoft
Graphisoft

Dear @Tanyabishko,

The slowness and/or crashes in your machine can be caused by several factors. Please reach out to your local Graphisoft distributor for further assistance. Archicad should run perfectly on MacBook Pro 2022!

Best regards,

Rubia Torres

Community Specialist | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!

Eduardo Rolon
Moderator

Before doing all of that check that you have the latest AC update installed…

Eduardo Rolón AIA NCARB
AC27 US/INT -> AC08

Macbook Pro M1 Max 64GB ram, OS X 10.XX latest
another Moderator

Do you mean I need to install archicad version 27 or upgrade to version 26?

Which version are you using? And which macOS?

Lee Hankins
ArchiCAD 4.5 - Archicad 28 Apple Silicon 27.2.2 | Archicad 28 Apple Silicon
macOS Sequoia (15)

Hi @Tanyabishko,

It is always recommended to have the latest update of your Archicad version. You can download the latest update here.

To be clear, you don't have to run Archicad 27 (latest version), but we recommend to run the latest update (highest "build" number) of the version that you have.

Best regards,

Rubia Torres

Community Specialist | GRAPHISOFT SE
Need help refining your Archicad skills?
Check our Modeling knowledge base for the best workflow + tips&tricks!