Archicad: "You are offline" Computer: "No, we are definitely online"

[Davor P]

Anyone seeing these lately? About once a week we have a different user unable to get in. GSID claims offline while the computer and the rest of the studio is online. Error persists on restart of the computer then a few hours of missed work later user logs in just fine.

Operating system used: Windows

[Davor P]

Solution that worked for us. On cookies prompt do not "Accept all". Going with "Necessary only" fixed the issue.
Shout out to Central Innovation now Graphisoft for helping.

[Lingwisyer]

If you are using Floating Licences, I wonder if this has to do with how AC keeps Named Licences authenticated for a period when you lose connection. I think the grace period was only for Named Licences, at least that was how it originally was.

Ling.