Commercial to Education License issue

[Azamat S]

I used a commercial license for a year, and at the end of the term I went for a training license and wanted to start studying, but I couldn't.
The “commercial license options” panel came up, which allows you to start the demo mode and the license manager.
I uninstalled archicad completely through the applications. I uninstalled Codmetr and still after a complete reinstallation, and as I log in with a new training license account in the browser, still it does not give me the opportunity to select a training license.

Operating system used: Mac Apple Silicon

[mats_amos]

did you solve the problem? I'm having the same issue on my PC.

On my laptop everything works fine, but on my pc i'm having the same issue as you.

[Lingwisyer]

As in, on your laptop, you can access both your educational licence and your commercial one, but on your desktop, you cannnot see the educational one?

[mats_amos]

Yeah kinda, i downloaded my educational version on my laptop and everything is right, i can insert my serial number etc. 

When i download the educational version on my pc i have no possibility to insert my educational serial number, so it only gives me the option to insert a hardware key for a commercial version.