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Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Educational Licence Renewal problem

NataliaE
Participant

‎2023-05-24 04:27 AM - last edited on ‎2023-05-25 05:10 PM by Graphisoft

‎2023-05-24 04:27 AM

Hi,
Can you help me in renewal Educational/Teaching licence for my ArchiCAD26. When I apply for renewal licence it transfers me to the my products window, but it do not give me the option to Apply for the 2-year licence renewal. Eventhough i cantacted the local partners i didn't receive a solution. Can anybody help me?

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Giovana Benvenuto
Graphisoft
Graphisoft

‎2023-05-28 06:31 PM

‎2023-05-28 06:31 PM

Hello Natalia, 

Can you please send an email to myarchicad@graphisoft.com, providing the email address your educational license is registered? This will help us to investigate the issue. 

Giovana Benvenuto

Information Management Trainee

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