cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
search
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Learn to manage BIM workflows and create professional Archicad templates with the BIM Manager Program.

Sign up now!
Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Graphisoft store not letting me purchase new license

ericsnowmore
Participant

‎2023-09-14 06:37 PM - last edited on ‎2023-09-18 07:21 PM by Community Admin

‎2023-09-14 06:37 PM

Have received this error multiple times, trying to purchase a monthly subscription.

 

Screenshot 2023-09-14 at 9.35.00 AM.png

 

Labels:
0 Likes
1 REPLY 1
Barry Kelly
Moderator

‎2023-09-15 03:36 AM

‎2023-09-15 03:36 AM

Best option would be to contact your local support.

 

However you could try a different browser.

Or use your browser in 'Private' mode.

There has been an issue with 'cookies' on some Graphisoft web sites (I have no idea what it is all about or even if that is the problem in this case).

Clearing you web browsers cookies (just those associated to Graphisoft) can also help if this is the problem.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
0 Likes

Didn't find the answer?

Check other topics in this Forum

Back to Forum

Read the latest accepted solutions!

Accepted Solutions

Start a new conversation!

Create new topic