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2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

Move license from one pc to another

Miviso
Participant

Hello dear community, i got a trouble that i cannot migrate from my old pc to the new one because the license key is programmed by this pc and i don't know how can i detach. I don't have physical key what can i do in this case ?

i tried to follow this instructions https://helpcenter.graphisoft.com/user-guide/63522/ but cannot find the company license pool

2 REPLIES 2

Did you try opening the GS Licence Manager, upload the licence to the cloud on the old computer and then downloading to the new one?

https://helpcenter.graphisoft.com/user-guide/63518/

https://helpcenter.graphisoft.com/user-guide/63517/

arch. ernest atanasiu
AC 10-26 INT/GER/FR on Win 10/ Win 11
WeronikaZ
Participant

Hi, I have a similar problem, i.e. I uploaded the license on the old computer using GS License Manager, but I can't see it on the new one. We have more computers and on some the license is visible and on others it is not.

 

 

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