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2024 Technology Preview Program

2024 Technology Preview Program:
Master powerful new features and shape the latest BIM-enabled innovations

Licensing
About all sorts of licenses, their management, Graphisoft ID, Graphisoft Store, License Manager Tool, etc.

MyArchicad Server Error

fluttershy1
Beginner

Hello, I would like to receive a new Archicad license, but after registering and submitting the form on MyArchicad, a server error is displayed. Is there any way to solve this issue? Changing the browser doesn't help; the same thing happens everywhere.

Zrzut ekranu (624).png

1 REPLY 1
Szabolcs Miko
Graphisoft
Graphisoft

Hi There,

 

Sometimes this can happen when the size of the uploaded file exceeds 2.5 MB. Could you please try with a smaller file and see if you can submit your request? In the meantime we are working on a proper error message to pop when you try to submit your file.

 

Many thanks for your report,

 

 

 

Szabolcs Mikó

Education Program Manager