Need help with renewing educational license

[Anhvo]

Dear Graphisoft Community,

I have applied for another year and successfully renewed my Archicad 27 Educational License. I can see that only the license for the International Version has been updated and it shows the date until Jan 2025. I have activated with no problem. However, the German Version still does not give me a new serial number to activate. I have tried to redownload as well as make it my favorite version as suggested but it still does not work and the date is still showing 'Gültig bis: 16.02.2024'.

I am looking forward to receiving your support.

Thank you

KA

Operating system used: Windows

[Joe Logiudice · Accepted solution]

Hi, I checked your account. 

Your license has been approved, and now you can use Archicad 27 German. 

You can find your serial number on your profile after logging in to your Myarchicad account.

Regards 

[Anhvo]

Hi Joe,

Yes, the license has been updated, it works just fine now.

Thank you so much for your support!!!

Regards,

KA