Teamwork not working - You are in offline mode

[Anonymous]

Hello everyone
Im trying a teamwork project with my friends and we experiencing some difficulties. We managed to connect to same server and to work on same project, but after a short time we're getting message that one of us is working offline.
We are using Educational version

Im trying to figure out how can we get more license for server, because that seems to be problem.

Thank you

[Noemi Balogh]

I believe you installed BIMcloud instead of BIMcloud Basic, which is the free product plan of BIMcloud.

https://helpcenter.graphisoft.com/knowledgebase/86234/

If I'm right, Downgrade BIMcloud to BIMcloud Basic - it should solve your issue.

https://helpcenter.graphisoft.com/knowledgebase/87159/

[Anonymous]

nbalogh wrote:
I believe you installed BIMcloud instead of BIMcloud Basic, which is the free product plan of BIMcloud.

https://helpcenter.graphisoft.com/knowledgebase/86234/

If I'm right, Downgrade BIMcloud to BIMcloud Basic - it should solve your issue.

https://helpcenter.graphisoft.com/knowledgebase/87159/

Thank you, that worked!