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a month ago
I am an Archicad user with a perpetual license and an SSA contract with a local vendor, and I have access to all updates. However, when I run AI Visualizer in Archicad 28 I get a message that I need a valid Archicad license to use it.
I tracked down the information that AI Visualizer is only for Collaborate and Edu license holders. So am I to understand that if I have a license that I previously believed provided me with full use of Archicad with all its features (and I consider the AI Visualizer, which is now part of its standard installation, to be such a feature), that I can now expect to be gradually cut back on various features, only to be forced to switch to another licensing method?
Operating system used: Mac Apple Silicon
4 weeks ago - last edited 4 weeks ago
So Martin, do you think there is still point to continue paying for the support pack?
3 weeks ago - last edited 3 weeks ago
The Support Pack (an SSA/FWD contract in our local market) is the only way to keep Archicad up to date at the moment. It's not something I'm particularly concerned about - the regular monthly payment doesn't burden me.
By the way, last week I tried to approach the local distributor and GS directly with an inquiry to transfer my license to Collaborate - still no response... So if I want to use AI Visualizer (which I don't, fortunately), I have no chance anyway, since I can't even get a subscription... ☹️
3 weeks ago - last edited 3 weeks ago
Thank you for your reply. Totally understand. I’m sure your local distributor will reply, i guess even for them this is becoming very confusing situation. My point was since the support pack is a annual contract and my renewal is due soon i wondered whether i should let it run for another year or start thinking about a change. But yeah having Ai visualizer or not doesn’t bother at all at the moment.
3 weeks ago
I understand the questions about the contract extension. Also in the regard that the very good Collaborate subscription transition offer that GS is presenting here is limited to 2024. We are in October, and we are still not clear on what the transition will be in relation to our local contracts. I myself would like at least a chance to consider this offer, if not take it up directly (whether I actually choose it depends on a number of facts that are unclear to me at the moment, reading only the rather vague marketing statement here on the site). Either way, the switch for existing FWD/SSA clients will involve having to pay 1-3 years of subscription fees up front (while I now pay, probably like most, quarterly), which can put quite a bit of uncomfortable pressure on last-minute decisions.
Communication from both GS and the local partner is somewhat disappointing at the moment... They're offering something that doesn't look like it's for sale...
3 weeks ago
To be fair, I have to say that I just got a message from a local distributor that they will be communicating information regarding the move to Collaborate later this month. 😉
3 weeks ago
Great 👍 Could you please share the result?
3 weeks ago
I rang my local supplier (Australia) and whilst they have been communicating the upcoming change from perpetual licenses to subscription model to a degree, it was very obvious the actual sales reps don’t know much about the details. It appears that the fee we used to pay for the ongoing SSA agreement will near triple when all the rebates / discounts fade out in several years time. I’m currently asking whether there is an option to somehow gain access to the ai visualizer…
3 weeks ago
Please can someone explain to me why as a SSA member I can't use the AI visualizer add-on?
How is paying for SSA membership different from paying for Collaborate, since I'm paying for the program anyway? Why do I not have access to a fully functional program because of this?
Moreover, the student version has such access. In that case, am I to understand that I use the SSA version to perform the project, and for visualization I can use the student version?
Doesn't that seem absurd?
3 weeks ago
It´s been talked about here: https://community.graphisoft.com/t5/Licensing/Valid-license-required-to-run-AI-visualizer-I-assume-I...
Graphisoft wants you to forget about your perpetual license and get a subscription, which price they can up anytime they want without you being able to do anything about it 😛
3 weeks ago
GS is reneging on their commitment to let the user choose to have (and pay for) perpetual access to their content at known terms. As a way to lure any holdouts to relinquish this right to access they now are trying to make subscription access seem as a good deal by exclusive access and conditional pricing.