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AC26 crash issue after navigating to publisher sets.

Gurksnis
Contributor

Hello,


I'm getting some serious crashes after I go to the publisher sets and navigate through it:

Steps that makes a file to crash:

Gurksnis_3-1661517805043.png

 

 

 

Gurksnis_0-1661517401847.png

 

After pressing "repair" I get this:

 

Gurksnis_1-1661517437074.png

 

And my project file comes corrupted, which means I've no longer able to open backup files. After a lot of time to restore all steps in the project before this error I'm still unable to use publisher because of the AC crashes everytime I do these 2 steps.



I'm writing and hoping that Graphisoft will fix this as soon as possible.

5 REPLIES 5
Barry Kelly
Moderator

Is it just that one file or does it happen to all files?

If just that file, have you tried the 'Open & Repair' option on the file yourself?

If that does not work, have you sent the file to your local support for them to look at?

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

@Barry Kelly ,

'Open & Repair' has worked just fine.

Apparently, something was bad with my file. 

 

 

But, these two 

 

Gurksnis_0-1661754801850.png


is still a mystery for me.

Anyways, thank you! 

I have never come across that 'Project Data Error' message (touch wood!).

 

The 'cannot create temporary documents' could be a user permission problem depending on where it is trying to save the files, or maybe a full hard drive?

But that is just a bit of a guess.

 

Barry.

One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11

Hello,

Also having similar with Teamwork file that crashes.

How it happens:
1. In "Publisher Set" Creating new folder with layouts to be published;
2. Making SEND/RECIEVE, Release ALL;

3. Closing Teamwork project;
4. When trying to open teamwork project again ArchiCAD crashes. No one can open project in Teamwork.

If I download *.pln from BIMcloud and try to open it crashes. Open and Repairs fixes file for that period of time, but If I add new folders or elements in Publisher Set same crash occurs.

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v26 INT / NOR (5002)
cpu i5-12600K @ 5.0Ghz, ram 32GB, gpu 1060 GTX
ssd NVMe, Windows 11
ArchiCAD Discord channel: https://discord.gg/QdWxSJ33

Looks like we found what is crashing AC26 with all files. When you change publisher elements to DWG and tick "Merge to one DWG file" and press save or SEND/RECIEVE in teamwork file case, file is damaged and cannot be opened. Video replicating crash in link below: https://www.youtube.com/watch?v=dSIRcYUbQ7o

@Barry Kelly  this is not solved issue in AC26, maybe you can adjust this tread to be not solved ?

GRAPHISOFT BIM Manager Training Week attendee
ArchiCAD v9 - v26 INT / NOR (5002)
cpu i5-12600K @ 5.0Ghz, ram 32GB, gpu 1060 GTX
ssd NVMe, Windows 11
ArchiCAD Discord channel: https://discord.gg/QdWxSJ33