ArchiCAD files are corrupt! Please help us!

[Anonymous]

Hello!

Windows XP crashed and mystically the user account was recreated. And all the data files are gone. With data recovery software Getdataback we recovered all files. But unfortunately the files are broken. ArchiCAD gives us the errors:
Cannot read Plan file
or
Unknown document version (0.0)
The size of files let us think there is still information inside of files. Is there a possibility to fix the files?

[Djordje]

I would immediately send the file to my reseller who should immediately send it to HQ if the problem cannot be fixed locally.

[Anonymous]

Further to my previous post, AC 9 would not let me open any files the other day. Even ones I had been working on previously.

After many lost hours, I was able to open them by the following.

When opening a project, you have the choice under "Set up Work Environment" at the startup window to choose which work environment ot use. Mine would always go to "Last Profiled Used". I found that by always changing this setting on startup to my own created profile, AC would open every time.

Even after you have set the profile to your own profile, each time you start AC it will default to "Last Profile Used". Each time you should change it to your own profile, or one supplied by AC.

There is a bug report to help fix this problem. Check FAQ Article # 699 at tr.graphisoftus.com

Hope this helps.

Grant

[Aaron Bourgoin]

In Canada, this service is free. Wee provide tech support without charge and the files wre fixed by Budapest without cost to the end user.