2020-12-09 08:59 AM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-12-17 04:59 PM
rm wrote:Hi Robert,
Is Graphisoft endorsing use of Apples Big Sur with this latest AC release?
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-12-17 05:07 PM
mnguyen wrote:Minh -
rm wrote:Hi Robert,
Is Graphisoft endorsing use of Apples Big Sur with this latest AC release?
Unfortunately, Big Sur is still not yet officially supported. Due to some OS's stability issues, we don't recommend upgrading, especially if this is your main work machine.
Thank you very much for your understanding!
Best regards,
Minh
2020-12-17 05:18 PM
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-12-17 10:20 PM
mnguyen wrote:Minh -
Hi Robert,
We already announced our support for ARM Mac here: https://helpcenter.graphisoft.com/knowledgebase/130674/
We also did intensive tests with the M1 chip, of course Archicad ran on Big Sur during our tests: https://helpcenter.graphisoft.com/knowledgebase/130695/
The reason we don’t recommend it yet is because we found a small number of machines who might encounter crashes when running Archicad on Big Sur, especially those with certain AMD graphics cards. We still have an ongoing investigation with Apple regarding this issue. Hopefully we will be able to announce full support for Big Sur soon!
Best regards,
Minh
2020-12-18 03:52 AM
2020-12-18 03:51 PM
rm wrote:Hi Robert,
Minh -
Interesting that GS thinks this issue is unique to using Big Sur. Attached is a file created in AC24 under Catalina. Ironically, this is the first time I have seen this issue, but it is the same issue I have seen posted on this thread with people using AC24 and Big Sur.
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
2020-12-19 05:26 AM
2021-02-13 03:02 PM