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Bug Report fails to Submit after crash

Brad Elliott
Booster
So I have a fair number of crashes in AC 18 and for the last few weeks now the bug reporter comes up and churns away for a few minutes and then pops up a window stating it Filed to submit the bug report file due to network communication errors. I have had no errors on my end as far as internet is concerned. Is anyone else getting these errors?
Mac OS12.6 AC26 USA Silicon
M1 Macbook Pro
4 REPLIES 4
Anonymous
Not applicable
Since I started using 18 back in Sept/Oct last year, I would have had maybe 5 crashes!
Katalin Borszeki
Graphisoft
Graphisoft
Hi Brad,

We suspect that a Virus buster prevents the BugReporter to submit reports via the internet.
Please check if this is the case.

Regards,
Katalin Borszeki
Implementation Specialist
GRAPHISOFT

http://helpcenter.graphisoft.com - the ArchiCAD knowledge base
Brad Elliott
Booster
I have turned off everything including my firewall and am still getting the error.
Mac OS12.6 AC26 USA Silicon
M1 Macbook Pro
Brad Elliott
Booster
Quick Update. Discovered that I had a flakey stick of RAM. Not sure why it seemed to cause ArchiCAD to crash but not cause kernel panics or other software problems but I replaced the RAM and haven't had a crash since.
Mac OS12.6 AC26 USA Silicon
M1 Macbook Pro