CineRender by Maxon add-on has unexpectedly closed...

[Anonymous]

Hi,
Guys I've been encountering this problem for several days now, and it's been kind of annoying. So, when I try to take a photo of the 3D view of the model it shows up this black screen instead of the photo. A few seconds later it gives me the "CineRender has unexpectedly closed" error.
I do have pretty much recent graphic drivers, so I don't think the problem is that. How can I solve this problem?

I'm running the Archicas 20 version right now

Thanks

[Steve Jepson]

re-install?

[Anonymous]

I've already tried that one... Any other suggestion?

[Steve Jepson]

Does it happen for all of the default render settings or only one of them?

[mikas]

Machine specs are missing (WIN/MAC/CPU/RAM)?
Do you have a lot of cinerender procedural grass (as a natural looking texture material)?
Do you use a lot of light objects?

[Anonymous]

Yes, sorry. I'm running Archicad 20 on Windows 10.
RAM installed: 6 GB
CPU: Intel Core 2 Duo E7500 2.93Hz
And no, I'm not using the procedural grass. I thought the light objects were the problem but once i actually cut them out and tried again, it still gave me the same error.
And... Yes it happens for every default render setting.