I'm scared. My fear is that by going "paperless" we'll somehow lose reality. And that makes me rant!
We have paper because it is legal - undeniable - quick to make notes on. Current digital tools don't suppllant this and should not be trusted.
1: What's a document?
I signed a contract the other day with a group in another city. They didn't number the pages and they sent me a PDF of a scan of the contract for my records. Very cavalier.
It's NOT real.
There's no way to authoritatively stand up in court and wave a document with some real ink marks on it that really says what the agreement is, indelibly. (notwithstanding the fact that the wording of the document might make it incomprehensible - another problem.)
"Your Honor, I have the printout of the contract. I think it is what my client signed, but I can't be sure."
This is why we talk about contracts being in parts: The document was divided so that it took a meeting of all the parties to read the document.
Electronic documents aren't real.
2: What's a real record?
When I was just out of architecture school, I consulted with an insurance company adjusting a claim from an engineering firm whose records room had been flooded. What a mess - mostly storm sewer silt. The insurance company had used the local army base's vacuum/freeze drying facility and botched the fix, because it "glued" the silt to the blueprint paper. Much better to individually wash off the rolls of paper and let them air dry, as we learned.
These documents, as messed-up as they were, were the legal records of what the engineers specified and were virtually indestructable. Well, okay: fire. "Poof." That's why God made sprinklers.
The engineer's drawings were important, not only because of the information they contained, but because they were the only proof of what had been ordered by the engineer. Or not.
I hate to come off like an old guy, but I've been in court dealing with liars enough to know that real is real and digital is fake. So, review electronically all you like, but in the end there will always be, and SHOULD always be, something physical to wave in court when people disagree over what was said or ordered. "See this coffee ring, I made that. It's real!"
Let me tell you how paper saved me paying for a change order in a public art project. Like usual, I was late specifying the power requirement for my moving installation. There's always a problem because you need to test the thing on house current, but it want to be in a building a 542Volts or whatever. There was a meeting in a construction shed where I wrote "220V" on the drawing and said "Can I please have a copy of this?". So when the 600V default wiring (they had to put something there) didn't get changed and when we showed up with our 220V motors, there was trouble. Sparks would have flown. (You know, the worst thing your electrician can say is "What's that smoke?"). I avoided paying for the change because I could prove that the contractor failed to incorporate my instruction. The point of this is that when things get a little less formal, paper is our only protection.
Of course, we forget the old formal ways, and, now, people sloppily affix their professional seals to things that can be reproduced by anyone, muddying the situation between real and not real. Legal, not legal. Deniable, not deniable.
It is often a long time between when a document is made and when something goes wrong. I got a call from a lawyer last week about a right-of-way agreement that was discussed in a meeting I attended in 1980. They called me because they were trying to reconstruct what was agreed to now that the condo association built a fence along the space where the firetrucks need to drive. I remember that moment with clarity. It was so boring, my mind drifted to thinking about women. (Remember, its a good excuse to avoid conflict: distracted by daydreams) Even though the conclusion was obvious, I wasn't going to get involved in it. Too bad for them.
How can you solve these disagreements without paper?
Can you pick a more reliable archive method.
Okay, stone tablets with lists on them. Lists of ten.
But tablets break in lightning.
Rant complete.
Anybody else care to comment on this?
Does anybody care, or have i gone off wrong like Miss Emily Litella?
Dwight Atkinson