Mysterious connection error

[Thomas Holm]

This morning I noticed that one of our machines, after starting (clicking in Dock) Archicad 9, displays a Connection Failed message ("the server may be down, check IP numbers" etc).

This comes before the Open/Browse splash screen that allows you to choose what file to open. After I've chosen a file, evrything runs as it should. No (unusual) load errors, despite that one of the loaded libraries is on our file server and the other is local. The project opens fine, everything seems to work. It's a Solo project.

The Wibu licence key is locally attached, and I can't find any problems with it. There is no need for Archicad to access anything other than the above. Still, should it want to, the Internet connection is open (Safari and Mail work fine).

I have no idea how long this has been happening. The user in question wouldn't care as long as everything works after clicking OK. I recently updated to 2219.

Can anyone tell me what's going on?

[Anonymous]

I assume the attached image is the error you are getting? If so, it starts as soon as you update from OS10.4.5 to 10.4.6. We've had it for a few weeks now - no problems. At least, none other than the fact that you can no longer leave PM to update drawings while you get a drink since you have to clear the dumb error message.

Hopefully 10.4.7 will fix it when it comes out. There may have been some network protocol changes related to the intel machines that need to get resolved.

[Thomas Holm]

Thanks, Weston. Just a little more baby-sitting, then. But I'd still like to know what Archicad is doing that triggers this!

[Anonymous]

thomas-

a short followup, since I seem to have fixed the problem on at least one file.

We load all our libraries off the server: standard AC9, office custom, and project parts.

In the problem file, I unloaded all of the libraries in the Library manager and saved the file.

Quit AC

delete caches and preferences related to the file. also delete graphisoft plists for good measure. you could make an archive of them before you start deleting if you're concerned about losing something you want...

Open the library-free file by double-clicking it. AC should start up without any error messages.

open library manager. your 'history' should be empty now, so start fresh loading your libraries from the Local/LAN tab.

now save your project. it should work error free now. I then shared the file again as teamwork, and instructed all my team members to delete caches and prefs beore starting up AC to work on the job.

seems to have done the trick! Must have been something in the way GS stored the library path in the prefs/caches that changed with the system software update.

hth,
Wes