Please help - AC 9 crashes when printing

[Anonymous]

I installed to Windows XP Professional several days ago and a very strange problem appeared - AC crashes and the Bug Reporter appears when I try to print directly form AC. The same happens both when I try to print to printer and to PDF.

Before that I've used Windows 2000 Pro without any Service packs.
The XP is without Service packs either.
The AC 9 installation is the same, I tried it both with patch and without patch.

Please help because it is a matter of ungency!

[Stress Co_]

JMM4JMC wrote:
I just tried he "New and Reset Project" and it still crashes with the bug reporter.

Jim

What about other existing projects?

[Anonymous]

Yes I have tried a handfull of existing projects with no luck. But.... Now that I have published to printer, I just tried to "print" and now it prints to "printer" and "PDF" with no crashes. Now I'm happy . Strange though. But I'm glad that Kliment brought up this topic. And thanks guys for the help. Now hopefully it works for Kliment.

Jim

[Anonymous]

JMM4JMC,

could we get a snap shot of your "Print-Page Setup" in AC....and what kind of printer are you using....

[Anonymous]

Here is the screen shot. Now I'm having the same trouble. If I publish 1st, at least one page, either printer of pdf, I can than "print" with no trouble. But if I close the file and reopen it, it crashes if I try to "print".

So frustrating.

Thanks for the help,
Jim

[Aussie John]

i think it is crashing because of all that black on the screen

[Anonymous]

I almost changed it back to white just so I would not get any s..t. How did I know?

[Anonymous]

I am sorry for the disturbance I caused with my post!

The problem was in my computer!

It was the application I used for Cyrrilization of Windows. It crashed all the applications trying to print.

Thank you for the swift replies, anyway!

[Anonymous]

JMM4JMC,

on your Page Setup...where it says "Where"....see if that matches up with your port in your printer properties....for example mine is an ip address...I guess what I am saying... they should match......