There was (is?) a bug where if you have a trace and reference view open then the info box info does not appear for your selected element.
Turn the trace & reference view off.
have you got the latest hotfix?
Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11