AC23 grasshopper connection slows down Grasshopper (Rhino6)
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2020-05-26
12:46 PM
- last edited on
2023-05-11
11:03 AM
by
Noemi Balogh
2020-05-26
12:46 PM
our office shifted recently form AC22 to AC23 and from Rhino 5 to 6. We have been using grasshopper connection for a while now. But after getting AC23 GH connection to Rhino 6, the grasshopper became slow. I mean really SLOW! Just launching empty grasshopper file takes few minute. GH interface becomes laggy. When AC23 GH connection was uninstalled, everything worked smoothly again.
I uninstalled old AC 22 and Rhino 5. AC23 and Rhino6 are up to date. I am running macOS Catalina. Please if anybody knows how to fix it, let me know. Thanks a lot!
4 REPLIES 4

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2020-05-28 02:26 PM
2020-05-28
02:26 PM
Hi,
Thank you for reporting the issue and I am very sorry about the experience!
I have forwarded this case to our development team for further investigation. Once we have a conclusion, I will inform you about it here.
Have a nice day, and stay safe!
Best regards,
Minh
Thank you for reporting the issue and I am very sorry about the experience!
I have forwarded this case to our development team for further investigation. Once we have a conclusion, I will inform you about it here.
Have a nice day, and stay safe!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT

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2020-05-28 02:50 PM
2020-05-28
02:50 PM
Hi again!
Our developers would like to have a video/screen record showing the issue that you are having to understand the issue better. Could you please help us with this? Thank you very much in advance, and I look forward to hearing from you!
Best regards,
Minh
Our developers would like to have a video/screen record showing the issue that you are having to understand the issue better. Could you please help us with this? Thank you very much in advance, and I look forward to hearing from you!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT
Anonymous
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2020-06-05 08:24 AM
2020-06-05
08:24 AM
mnguyen wrote:
Hi again!
Our developers would like to have a video/screen record showing the issue that you are having to understand the issue better. Could you please help us with this? Thank you very much in advance, and I look forward to hearing from you!
Best regards,
Minh
Hello Minh,
I have recorded a video displaying the discussed problem. But I cannot upload it as attachment to forum. Do you have email to which should I send it to? Thanks.
Best regards,
Le.

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2020-06-07 10:45 PM
2020-06-07
10:45 PM
Hi Le,
I have sent you a private message where you can find the link to upload the video. Let me know once you finish it!
Best regards,
Minh
I have sent you a private message where you can find the link to upload the video. Let me know once you finish it!
Best regards,
Minh
Minh Nguyen
Technical Support Engineer
GRAPHISOFT