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Archicad crashing when opening "Surfaces"

fariafarfuria
Newcomer

Hello!

I've been having the same issue ever since starting to learn archicad, and the same problem appears with each document. Whenever I try to open the Surfaces menu from Element Attributes, the menu opens for a few seconds and then the app crashes. It only happens when trying to open this menu.

 

What could be the problem and how could I fix this?

 

Thank you

 

Operating system used: Windows 11

3 REPLIES 3
Karl Ottenstein
Moderator

Your signatures says Windows 11.  But, what version and build number of Archicad - Help > About... ?

What license type - professional, EDU, etc?  Solo project or Teamwork?

 

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

I am using archicad 26, build 3001 INT EDU and only used solo projects

Do a check for updates.   Build 3001 is the initial release and will have bugs… many updates since then with bug fixes.  Latest build is 7004.

https://graphisoft.com/us/resources-and-support/downloads?section=update&localization=INT&type=FULL&...

One of the forum moderators
AC 28 USA and earlier   •   macOS Sonoma 14.7.1, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Setup info provided by author