Archicad crashing when opening "Surfaces"

fariafarfuria · ‎2024-11-06

Hello!

I've been having the same issue ever since starting to learn archicad, and the same problem appears with each document. Whenever I try to open the Surfaces menu from Element Attributes, the menu opens for a few seconds and then the app crashes. It only happens when trying to open this menu.

What could be the problem and how could I fix this?

Thank you

Operating system used: Windows 11

Karl Ottenstein · ‎2024-11-07

Your signatures says Windows 11. But, what version and build number of Archicad - Help > About... ?

What license type - professional, EDU, etc? Solo project or Teamwork?

AC 28 USA and earlier • macOS Sequoia 15.4, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

fariafarfuria · ‎2024-11-07

I am using archicad 26, build 3001 INT EDU and only used solo projects

Karl Ottenstein · ‎2024-11-07

Do a check for updates. Build 3001 is the initial release and will have bugs… many updates since then with bug fixes. Latest build is 7004.

https://graphisoft.com/us/resources-and-support/downloads?section=update&localization=INT&type=FULL&...

AC 28 USA and earlier • macOS Sequoia 15.4, MacBook Pro M2 Max 12CPU/30GPU cores, 32GB

Archicad crashing when opening "Surfaces"

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