Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

BIMcloud warnings are getting out of control

Patrick M
Advisor

here is a small sampling of the t/w warnings I have been trouble shooting the past week. This feels like something is broken... or theres something else at play here (my tinfoil hat is on pretty tight right now). And these are about 1/4-1/2 of what I've been sent:

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BIM solutions and trouble shooting (self proclaimed) expert. Using Archicad 26 5002 US on Mac OS 11.5.2
11 REPLIES 11
Patrick M
Advisor

another one... seriously, can't make this **** up!

 

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BIM solutions and trouble shooting (self proclaimed) expert. Using Archicad 26 5002 US on Mac OS 11.5.2

We had a quite well functioning Bimcloud setup, but we needed to update our Windows server version to run 27 and 28 in teamwork. After we replaced our old Windows 2016 servers with new servers, rolled back our Bimcloud to new hardware and updated to the latest version of Bimcloud we have been in a nightmare of errors and bad performance. Same kinds of errors you have been experiencing, but no indication on the server of anything being a problem. Also worse performance than on the old server, even if the hardware is a lot faster and the server is barely using any resources. With these kinds of error messages it is also impossible to know where to start the troubleshooting.