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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Beware when sharing a project

Anonymous
Not applicable
Hello,

I just learned that one should avoid adding
new users to the bimserver simultaneously
with sharing a project.

One of our bimservers was rendered useless
by that action -> the user db corrupted and
no logging was possible after that with BM or
AC.

Lastly I had to remove the whole BS and clean
install it. The projects could not be exported
but luckily we had fresh local copies.

Regards, Juha
3 REPLIES 3
Marton Kiss
Graphisoft
Graphisoft
Hello Juha,

user creation during a share process should not result database corruption, I've tested it and there was no problem with that.
We've recently fixed a bug related to the user database, I think that might have happened on your server as well, so I think it was only a coincidence that it happened during share. The upcoming Hotfix (2) will contain that fix.

Regards,
Marton
Marton Kiss
VP, Product Success
GRAPHISOFT
Anonymous
Not applicable
Hello Marton,

Thanks for the info.

Glad to hear that there might have been issues elsewhere than I suggested.
(I did not mention that the bimserver in question is a modular AC13 [3826])

We have had user rights problems even after my last post so looking forward
to the hotfix.

Best regards, Juha
Link
Graphisoft Partner
Graphisoft Partner
Marton wrote:
The upcoming Hotfix (2) will contain that fix.
Hi Marti

Presumably this is an AC14 hotfix only? Can you please give us an indication when you'll release it?

This is the hotfix we've been waiting for.

Cheers,
Link.