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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

ID registration for activation BIMCloud basic licence

davor_r
Contributor
Hi there,

What is wrong with graphisoft ID login page? It is just loading without any other reaction? I can't activate my BIM Cloud basic licence without ID, isn't it?
AC22 • iMac 3,4GHz Intel Core I5 | 16 gb ram • OSX10.14.4
6 REPLIES 6
Barry Kelly
Moderator
I just had no problem using it to log into then GDL Center forum, so it is definitely working.
Can you try a different browser or maybe restart your machine and try again?

Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
davor_r
Contributor
Nothing happens. Restarted Mac, uesd Safari and Chrome and the same problem.

Here are screenshots of steps I tried to register, maybe I'm doing something wrong.
AC22 • iMac 3,4GHz Intel Core I5 | 16 gb ram • OSX10.14.4
Barry Kelly
Moderator
So then you press "CONTINUE" and I assume you are taken to the Graphisoft ID login page?
I have never had the need to use BIMCloud (Basic or otherwise) so I may not be the best person to reply here.

This is what I see when I get to the Graphisoft ID login page.
If you don't have a Graphisoft ID then there is an option on the left to sign up.
But if this page is still not displaying correctly and you have tried different browsers, then I am out of ideas.

It may be best to contact your local Archicad support person.

Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
davor_r
Contributor
I can't even open native page graphisoft ID. It shows me problem with proxy.
AC22 • iMac 3,4GHz Intel Core I5 | 16 gb ram • OSX10.14.4
Barry Kelly
Moderator
davor_r wrote:
I can't even open native page graphisoft ID. It shows me problem with proxy.
It is all a bit too technical for me now.
But in your firewall settings you should be able to allow access to graphisoft.com
I have no idea how a Mac does this though.

Barry.
One of the forum moderators.
Versions 6.5 to 27
i7-10700 @ 2.9Ghz, 32GB ram, GeForce RTX 2060 (6GB), Windows 10
Lenovo Thinkpad - i7-1270P 2.20 GHz, 32GB RAM, Nvidia T550, Windows 11
Anonymous
Not applicable
same problem like u...different mac still