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2024 Technology Preview Program

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Teamwork & BIMcloud
About Teamwork, BIMcloud, BIMcloud Basic, BIMcloud Software as a Service, network settings, etc.

Teamwork project stuck loading when joining

Sefa Yakut
Booster

When I wanted to join the project, it got stuck on "Phase 1: Downloading Data" for a day with no progress at this point. I only have this problem. Other participants in the office can participate without any problem, but I encounter this problem from time to time in different projects. The project size in BIMCloud is 8 GB. Could it be caused by this?

 

Screenshot_1.jpg

1 REPLY 1
Xandros
Expert

A few questions that come to mind:

 

  • What is your hardware? With a project of this size I'd probably recommend at least 24GB RAM. Ususally while joining a project, ArchiCAD uses really a lot of RAM (in comparison to normal acitivities in ArchiCAD).
  • Is there enough space on your harddrive?
  • Are you missing a proxy setting that your colleagues are maybe using (or the other way round)? Any other network issues maybe?
ArchiCAD 27 GER / Win10
Intel i9-9900K / 64GB RAM / nVidia GeForce RTX 2080 Ti