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Start and Stop BIMcloud manually

Istvan Moharos
Graphisoft
Graphisoft
There are two options to Start or Stop BIMcloud manually (the results are the same in case of both options):
  • Using the BIMcloud tray icon.
  • Directly starting or stopping the services of BIMcloud.

Start and Stop BIMcloud components using the BIMcloud tray icon

WindowsmacOS
To control BIMcloud components click on the BIMcloud tray icon in the Taskbar which grants quick access to manage BIMcloud services. In the pop-up panel it is possible to Enable/Disable/Restart all components at once or one by one.
wp-content_uploads_2018_07_BIMcloud_tray_icon_Windows.png
To control BIMcloud components click on the BIMcloud tray icon in the Menu bar which grants quick access to manage BIMcloud services. In the pop-up panel it is possible to Enable/Disable/Restart all components at once or one by one.
wp-content_uploads_2018_07_BIMcloud_tray_icon_macOS.png

Start and Stop BIMcloud services directly

By default BIMcloud is set to start with the computer when it boots. If for any purpose you would like to stop or restart the BIMcloud’s services without restarting the computer, follow the description below.
WindowsmacOS
In order to control the services open "Services":
  • Type either in the run prompt or in the Windows interface’s (Start Menu’s) search field services.msc and press Enter
  • The same settings can be accessed through Computer Management > Applications/Services > Services
There you will find a list of all services. The BIMcloud component (BIMcloud Manager, BIMcloud Server, BIMcloud Delta Cache) runs if its service is running. Each service can also be started, stopped and restarted here. To manage the BIMcloud components, simply select the one you are looking for and stop, restart or start it.
wp-content_uploads_2018_07_Windows_Services-e1532078462854.png
List of BIMcloud services BIMcloud Manager
  • Display name: GRAPHISOFT BIMcloud Manager <Ver> (Manager-<Date>)
  • Service name: PortalServerService-v<Ver>(Manager-<Date>)
BIMcloud Server
  • Display name: GRAPHISOFT BIMcloud Server <Ver> (Server-<Date>)
  • Service name: TeamworkApplicationServerMonitor-v<Ver>(Server-<Date>)
BIMcloud Delta Cache
  • Display name: GRAPHISOFT BIMcloud Delta Cache <Ver> (Delta-Cache-<Date>)
  • Service name: BlobCacheService-v<Ver>(Delta-Cache-<Date>)
<Date>: The date the installation took place in YYYY-MM-DD format. <Ver>: Version number (e.g.: 22.0).
On macOS the services are represented as so called Daemons. For each Daemon the configuration is stored in .plist (Property List) format under the System drive/Library/LaunchDaemons/ folder. In order to start/stop a Daemon, a Terminal command named launchctl needs to be used with load (to start) or unload (to stop) parameter.
How to start the BIMcloud Manager
  1. Start Terminal
  2. Type the following command: sudo launchctl load com.graphisoft.PortalServerService-v<Ver>(Manager-<Date>).plist
  3. Make sure to replace <Date>  and <Ver> in the command with the proper values
  4. Press Enter
How to stop the BIMcloud Manager
  1. Start Terminal
  2. Type the following command: sudo launchctl unload com.graphisoft.PortalServerService-v<Ver>(Manager-<Date>).plist
  3. Make sure to replace <Date>  and <Ver> in the command with the proper values
  4. Press Enter
How to start the BIMcloud Server
  1. Start Terminal
  2. Type the following command: sudo launchctl load com.graphisoft.TeamworkApplicationServerMonitor-v<Ver>(Server-<Date>).plist
  3. Make sure to replace <Date>  and <Ver> in the command with the proper values
  4. Press Enter
How to stop the BIMcloud Server
  1. Start Terminal
  2. Type the following command: sudo launchctl unload com.graphisoft.TeamworkApplicationServerMonitor-v<Ver>(Server-<Date>).plist
  3. Make sure to replace <Date>  and <Ver> in the command with the proper values
  4. Press Enter
How to start the BIMcloud Delta Cache
  1. Start Terminal
  2. Type the following command: sudo launchctl load com.graphisoft.BlobCacheService-v<Ver>(Delta-Cache-<Date>).plist
  3. Make sure to replace <Date>  and <Ver> in the command with the proper values
  4. Press Enter
How to stop the BIMcloud Delta Cache
  1. Start Terminal
  2. Type the following command: sudo launchctl unload com.graphisoft.BlobCacheService-v<Ver>(Delta-Cache-<Date>).plist
  3. Make sure to replace <Date>  and <Ver> in the command with the proper values
  4. Press Enter
<Date>: The date the installation took place in YYYY-MM-DD format. <Ver>: Version number (e.g.: 22.0).
To see all BIMcloud related services/daemons and processes, consult with the BIMcloud system components.

How to control whether the BIMcloud is automatically started with the computer

The best is keeping these settings on automatic, but in some situations the manual setting may be useful:
  • if Projects and Libraries (Project and Attachment folder) are stored on external storage, which might be unavailable when the computer boots,
  • for troubleshooting purposes.
Note that if the BIMcloud components are set to start manually, you will need to start them each time the computer is rebooted.
WindowsmacOS
  1. Select the service on the list
  2. Right click and select Properties
  3. Change the Startup type from Automatic to Manual
wp-content_uploads_2018_07_Windows_service_properties.png
  1. Navigate to the folder of the LaunchDaemons in Finder: System drive/Library/LaunchDaemons/
  2. Drag and drop the BIMcloud related .plist files to your desktop (you can only edit the files there using command line editors, this trick helps to avoid using those)
  3. Open the .plist files in a text editor
  4. Change the RunAtLoad key from true to false
  5. Drag and drop the files back to the original location (authentication will be required)
wp-content_uploads_2018_07_LaunchDaemon_runatload_false-1.png

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