License delivery maintenance is planned for Saturday, July 26, between 12:00 and 20:00 CEST. During this time, you may experience outages or limited availability across our services, including BIMcloud SaaS, License Delivery, Graphisoft ID (for customer and company management), Graphisoft Store, and BIMx Web Viewer. More details…
2022-09-27 12:48 PM
2022-10-18 11:19 AM
Turned out to be a local issue at LeeJaeYoung. In case you experience anything similar, please contact your local support for further assistance.
Noémi Balogh
Senior Community Expert, Admin
2022-09-27 02:43 PM - edited 2022-09-27 03:11 PM
Graphisoft is having a server problem related to GSID sign-in.
it seems to be working now?
2022-09-28 03:45 PM
it doesn't work yet.
2022-09-28 04:24 PM
Works fine for me. I signed out and then back in just now.
2022-09-28 04:37 PM - edited 2022-09-28 04:38 PM
Can't connect to sign in.
2022-09-28 05:33 PM
Have you tried a different browser? I.e., if the error is from Microsoft Edge, have you tried Chrome?
Has anything about your firewall, etc, changed? Do you have a VPN, so that you can temporarily appear to not be connecting from Korea in case there is some strange IP thing going on?
2022-09-28 05:44 PM - last edited on 2022-09-28 08:00 PM by Karl Ottenstein
Chrome has the same problem.
You blocked Korea.
I can only access with vpn.
Why do they do this?
2022-09-28 08:02 PM
Thanks for reporting that you can log in using a VPN. I'm sure there is nothing intentional directed at Korea... and have asked Graphisoft to follow up on this problem you are having.
2022-09-29 09:15 AM
Hi @LeeJaeYoung,
As Karl said, we have no intention to exclude South Korea from our API site. Your issue seems to be individual at the moment, so may I ask you to get in touch with our Developer Support team: https://graphisoft.atlassian.net/servicedesk/customer/portals
They will be able to help you fix this.
Thank you,
Noémi
Noémi Balogh
Senior Community Expert, Admin
2022-09-29 12:48 PM
1. It is possible to connect with vpn.
https://archicadapi.Graphisoft.com.
2. Here it is said that the password is wrong.
https://Graphisoft.atlassian.net/servicedesk/customer/portals