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2022-09-27 12:48 PM
2022-10-18 11:19 AM
Turned out to be a local issue at LeeJaeYoung. In case you experience anything similar, please contact your local support for further assistance.
Noémi Balogh
Community Expert, Admin
2022-09-27 02:43 PM - edited 2022-09-27 03:11 PM
Graphisoft is having a server problem related to GSID sign-in.
it seems to be working now?
2022-09-28 03:45 PM
it doesn't work yet.
2022-09-28 04:24 PM
Works fine for me. I signed out and then back in just now.
2022-09-28 04:37 PM - edited 2022-09-28 04:38 PM
Can't connect to sign in.
2022-09-28 05:33 PM
Have you tried a different browser? I.e., if the error is from Microsoft Edge, have you tried Chrome?
Has anything about your firewall, etc, changed? Do you have a VPN, so that you can temporarily appear to not be connecting from Korea in case there is some strange IP thing going on?
2022-09-28 05:44 PM - last edited on 2022-09-28 08:00 PM by Karl Ottenstein
Chrome has the same problem.
You blocked Korea.
I can only access with vpn.
Why do they do this?
2022-09-28 08:02 PM
Thanks for reporting that you can log in using a VPN. I'm sure there is nothing intentional directed at Korea... and have asked Graphisoft to follow up on this problem you are having.
2022-09-29 09:15 AM
Hi @LeeJaeYoung,
As Karl said, we have no intention to exclude South Korea from our API site. Your issue seems to be individual at the moment, so may I ask you to get in touch with our Developer Support team: https://graphisoft.atlassian.net/servicedesk/customer/portals
They will be able to help you fix this.
Thank you,
Noémi
Noémi Balogh
Community Expert, Admin
2022-09-29 12:48 PM
1. It is possible to connect with vpn.
https://archicadapi.Graphisoft.com.
2. Here it is said that the password is wrong.
https://Graphisoft.atlassian.net/servicedesk/customer/portals