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License delivery maintenance is planned for Saturday, July 26, between 12:00 and 20:00 CEST. During this time, you may experience outages or limited availability across our services, including BIMcloud SaaS, License Delivery, Graphisoft ID (for customer and company management), Graphisoft Store, and BIMx Web Viewer. More details…

BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

BIMX Desktop App with limited functionality

Not applicable
Hello All,

I am an SSA subscriber, on AC19, and as such my understanding is that my ArchiCad commercial licence should be available to the BIMX desktop app and therefore all functionality within the app should be enabled. From my reading of licence types, if no commercial licence is available the app will open in viewer mode with some functionality missing...
So, if I save out a BIMX file from AC19, using the publisher, then open it from finder (keyplug present), it opens in the app in commercial mode but with missing functionality- I'm unable to save changes or access the GI menu. But it does say under info that the licence is commercial....
I know it's not opening in viewer mode as I tried that separately with keyplug removed and it states it is in viewer mode and the menu is different.

Does anyone know why I have limited functionality?

Cheers,
Nick
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