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Learn to manage BIM workflows and create professional Archicad templates with the BIM Manager Program.

BIMx
About BIMx (mobile, web and desktop), connection to BIMcloud, and related technical questions.

Unable to purchase/share hypermodel at app store

Dave Brach
Expert
I have purchased/shared 10+ hypermodels in the past 18 months. Today I went to do it again and got an error message saying that my last purchase/share (from 3 weeks ago) was still "in progress", even though I successfully shared it at the time. I also noted that I never received the normal email receipt from apple for that purchase although it does show up in my iTunes purchase history.


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Dave Brach/architect
AC26 MBP OS Ventura
AMD Radeon Pro 5300M 4 GB
Intel UHD Graphics 630 1536 MB
1 REPLY 1
NCornia
Graphisoft Alumni
Graphisoft Alumni
Hi Dave,

Sorry to hear about the trouble. I'll make the BIMx team aware of this post so they can advise on the matter.

bimx at graphisoft dot com

Best regards,
Nicholas Cornia
Technical Support Team - GRAPHISOFT North America
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