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Selecting Elements in Issue Manager ( when layer is off)


Im learning how to use the Issue manager / organizer.

I am sending an issue to another teamowork member.

She receives the issue 

But when she tries to Select All ( or any part of) the issue it wont select it and gives that BONK warning sound if the layer is not on for the item it is trying to select.

Is that how it is supposed to work? 


Like, if I send her a comment on an object directly through the teamwork messages, she can click on it and say SHOW and it will turn the layer on and move to the floor its on and select it.


Any advice?


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